![]() J) Shopping and purchase behavior (order data)Ģ.2 Parfumswinkel processes the aforementioned personal data for the following purposes:Ī) Your gender, first and last name, address, email address and date of birth are used to contact you about your account or cancellation thereof, for the provision of information requested by you or for processing information obtained from you. What information does Parfumswinkel process, and for what purpose?Ģ.1 In the context of your registration, the following personal data is processed: Please contact Dorian Hofs via our customer service at. The person responsible for processing personal data at Parfumswinkel is:ĭorian Hofs is the Data Protection Officer at Parfumswinkel. Please read this Privacy Policy carefully and keep a copy in your administration. If you register with Parfumswinkel or send personal information to Parfumswinkel for any other reason, you give permission to process your personal data in line with this document. If the recipient is not at the location, the item is not picked up after the notice card was left and the item(s) returned to us by the carrier, Refund will be issued after shipping price deduction + 20% restocking fee from the order total.This Privacy Policy applies to all personal data that Parfumswinkel processes from its customers. We are not responsible for shipping carrier related delays nor do we issue refunds or cancel orders due to the shipping delays. Shipping companies do not deliver on the weekends especially on Sundays . Requested delivery time is just for our reference so we know what day you would like your order to be delivered but it's not guaranteed. We do not issue refunds In winter for wine and familiar items that may break due to the extreme weather conditions. By ordering those items you take the full risk and understand that no refund will be issued. International orders must be shipped to the cardholders address. We are not responsible and have no control over these fees. International orders: Please note, most orders arrive duty free, however you may be subject to import duties and taxes once a shipment reaches your country. Gifts to United States- ORDERS shipped from our US warehouse You will also receive a second email containing your tracking # as soon as we receive this information from the carrier. Once you place an order you will get a confirmation email. You can find estimated delivery time for each product on the product page like the example shown in the below screenshot If a cancel option appears next to your order in your order history section then you may cancel your order. ![]() In order to provide our customers with the best shopping experience, our systems are automated and therefore orders cannot be cancelled after they are placed. If the recipient is not at the location and the item(s) are returned to us by the carrier, Refund will be issued after shipping price deduction + 20% restocking fee from the order total. We are not responsible for shipping carrier related delays nor do we issue refunds or cancel orders due to the shipping delays. ![]() Requested delivery time is just for our reference so we know what day you would like your order to be delivered but it's not guaranteed. We do not issue a refund if you have put an incorrect delivery address at checkout. Please note, we do not accept returns for cosmetics and skincare items due to health reasons, please make your selections carefully.Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error. If shipping was free for your order it will be deducted from the credit we apply to your credit card. You can expect a refund within one billing cycle of our receiving your returned product. If you would like to return a product from your order simply send the unopened product back to us in its original sealed packaging. Perfume orders can be returned up to 7 days after the delivery date for a full refund minus shipping and gift wrap charges. If the item is disposed before we can verify the damages/discrepancy, we will not issue any refund or replacement. Due to their nature, there are no returns or refunds on holiday items, cakes, fresh baked cookies or popcorn unless damaged.We provide a return/refund for any damaged or defective gifts as long as any claims are placed within the agreed upon 5 days of the gift being received and damages/defects can be verified. ![]() 5 day return policy during which a buyer may return product undamaged (at their own expense). ![]()
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